Terms of service

Terms of Service

BRONZIA — Last updated: September 10, 2026

Welcome to BRONZIA. By browsing our website and placing an order, you agree to the terms below. Please read them carefully.

1. About our store

BRONZIA sells premium faucets and kitchen and bathroom fixtures, including kitchen faucets, bathroom faucets, shower systems, showerheads, sinks and related accessories, to customers in the United States.

2. Placing an order

  • Add products to your cart and complete the checkout form with accurate contact and delivery details.
  • After you place your order, our team will confirm it by phone or WhatsApp before shipping.
  • An order is considered final only after this confirmation. Unconfirmed orders may be cancelled.

3. Right to refuse or cancel an order

We reserve the right to refuse or cancel any order, in particular when:

  • Contact or delivery information is incomplete, incorrect or cannot be verified
  • The product is out of stock or a pricing error appears on the site
  • We suspect fraud, abuse or a resale purpose contrary to these terms

4. Prices and currency

All prices are displayed in US dollars (USD). Prices may change at any time, but the price confirmed for your order will not change once your order is confirmed. Applicable sales tax, if any, will be indicated at checkout.

5. Payment

Orders are paid by Cash on Delivery (COD): you pay the full amount to the delivery partner when your order is handed to you. Please have the exact amount ready.

6. Shipping

Delivery fee: [TO BE COMPLETED]. Estimated delivery time: [TO BE COMPLETED] business days. Full details are in our Shipping Policy.

7. Returns and refunds

Returns are accepted within [TO BE COMPLETED] days of delivery for unused, uninstalled products in their original packaging. Damaged or wrong items must be reported within 48 hours. Full details are in our Return & Refund Policy.

8. Products, finishes and installation

  • Product colors and finishes (bronze, brushed nickel, matte black, etc.) may appear slightly different on screen due to display settings and lighting.
  • Specifications, dimensions and compatibility details are provided on each product page. Please verify compatibility with your plumbing before ordering.
  • Installation must be carried out according to the manufacturer's instructions and local plumbing codes, ideally by a qualified professional. BRONZIA is not responsible for damage resulting from improper installation.

9. Warranty and liability

Products are covered by the manufacturer's warranty where applicable: [TO BE COMPLETED]. To the fullest extent permitted by law, BRONZIA's liability is limited to the purchase price of the products ordered.

10. Intellectual property

All content on this website — brand name, logo, texts, photographs, videos and designs — is the property of BRONZIA or its partners and is protected by intellectual property laws. Any reproduction or use without our written permission is prohibited.

11. Governing law

These terms are governed by the laws of the State of [TO BE COMPLETED], United States, without regard to conflict-of-law rules. Any dispute will be handled in good faith through our customer service first.

12. Changes to these terms

We may update these Terms of Service at any time. The version in force is the one published on this page at the time of your order.

Contact us

For any question about this policy or your order, our team is happy to help: